Refund Policy

We value your satisfaction and strive to provide the best experience with our courses and IT services.

For consultancy/advisory calls and online workshops:

• Payments must be made in full at the time of purchase, unless a custom payment plan is agreed upon. 

• If you face technical issues attending the call or accessing the workshop, contact us immediately for assistance.

• IfIn rare cases (e.g., accidental double payment), refunds may be issued after verification.

For Digital Self-Paced Courses:

• It is not possible to refund payment for self-paced courses.

• If you face technical issues accessing the course, contact us for assistance.

• In rare cases (e.g., accidental double payment), refunds may be issued after verification.

Refund Timelines:

Refunds (if approved) will be processed within 7–10 working days to your original payment method.